Terms & Conditions

1. About the Website

The Crave Continental Website is primarily an informational and promotional website.

The Website provides information about:

• Our food and menu
• Food categories and products
• Offers and promotions
• Contact information
• Ordering options
• Delivery information
• Other information relating to Crave Continental

The Website may be updated, modified, or changed from time to time.

2. No Website Account Required

The Website currently does not require visitors to create an account or register.

You can browse the Website without providing personal information directly to Crave Continental through the Website.

3. Menu and Product Information

We make reasonable efforts to ensure that the information displayed on the Website is accurate and up to date.

However:

• Menu items may change from time to time.
• Prices may change without prior notice.
• Availability may vary.
• Food images are for illustrative purposes and actual presentation may differ.
• Ingredients and preparation methods may change.
• Offers may have specific conditions.

The availability and final price of any item should be confirmed when placing an order.

4. Ordering

The Website may provide links or options to order or contact Crave Continental through third-party services or communication channels such as:

• Phone
• WhatsApp
• Zomato
• Swiggy
• Other officially provided ordering channels

The Website itself currently does not process online food orders or payments directly.

When you use a third-party platform to place an order, that order may be subject to the terms, conditions, pricing, availability, cancellation policies, refund policies, and other rules of the respective platform.

5. Delivery

Delivery availability, delivery radius, delivery charges, minimum order values, and estimated delivery times may vary depending on the order and location.

Any delivery offer displayed on the Website is subject to the conditions stated with that offer and may be changed or withdrawn at any time.

Delivery times are estimates and may be affected by traffic, weather, order volume, operational circumstances, or other factors outside our reasonable control.

6. Offers and Promotions

Crave Continental may display promotional offers on the Website.

Offers may be subject to conditions such as:

• Minimum order value
• Specific delivery areas
• Limited validity
• Specific ordering channels
• Selected menu items
• Availability

We reserve the right to modify, suspend, or withdraw an offer at any time.

Unless specifically stated otherwise, offers cannot be combined with other promotions.

7. Food Allergies

Customers are responsible for informing Crave Continental about any known food allergies or dietary requirements before ordering.

Our food may contain or come into contact with common allergens, including dairy, wheat/gluten, eggs, soy, nuts, and other ingredients.

While we take reasonable precautions during food preparation, we cannot guarantee that any food item is completely free from allergens or cross-contamination.

Customers with serious allergies should contact us before placing an order.

8. Third-Party Websites and Services

The Website may contain links, buttons, or integrations that direct you to third-party websites or services.

These may include food delivery platforms, messaging applications, social media platforms, maps, or other external services.

Crave Continental does not control these third-party services and is not responsible for their:

• Availability
• Content
• Privacy practices
• Security
• Terms and conditions
• Products or services

Your use of third-party services is subject to their respective terms and policies.

9. Intellectual Property

Unless otherwise stated, the content displayed on the Website, including:

• Crave Continental name and branding
• Logo
• Food photographs
• Graphics
• Text
• Website design
• Promotional material

is owned by or used with permission by Crave Continental.

You may not copy, reproduce, modify, distribute, publish, or commercially use Website content without prior written permission.

10. Website Availability

We aim to keep the Website available and functioning properly.

However, we do not guarantee that the Website will always be:

• Available
• Error-free
• Secure
• Free from interruptions
• Free from technical issues

The Website may occasionally be unavailable due to maintenance, hosting problems, technical issues, updates, or circumstances beyond our reasonable control.

11. Prohibited Use

You agree not to use the Website:

• For any unlawful purpose
• To interfere with the Website or its operation
• To attempt unauthorized access to Website systems
• To introduce malicious software or harmful code
• To copy or scrape Website content for unauthorized commercial purposes
• To impersonate Crave Continental
• To misuse any information or functionality provided by the Website

12. Limitation of Liability

To the maximum extent permitted by applicable law, Crave Continental shall not be responsible for losses arising from:

• Temporary Website unavailability
• Third-party website or platform failures
• Incorrect information provided by third parties
• Delivery delays caused by circumstances outside our reasonable control
• Changes in menu items, prices, or availability
• Customer misuse of products or services

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded under applicable law.

13. Force Majeure

Crave Continental will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, traffic disruptions, government restrictions, power outages, technical failures, communication failures, strikes, or other unforeseen circumstances.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised Last Updated date.

Your continued use of the Website after changes are published constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes relating to the Website or Crave Continental services shall be subject to the jurisdiction of the competent courts in Hyderabad, Telangana.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Crave Continental through the contact details provided on our Website.